Help Center
Everything you need to know about renting with TRANSONE.
You need a valid driving licence (held for at least 2 years), a passport or national ID, and a credit/debit card for the security deposit. International licences are accepted.
Our policy is full-to-full. You receive the car with a full tank and return it with a full tank. Fuel is not included in the rental price.
Yes, comprehensive insurance is included in all our rental prices. This covers third-party liability, fire, and theft. There is an excess amount which varies by vehicle category.
We provide 24/7 roadside assistance. Simply call our support line and we will either fix the issue on-site or provide a replacement vehicle as quickly as possible.
Absolutely! We offer meet-and-greet service at SSR International Airport. A member of our team will be waiting for you in the arrivals hall with your vehicle ready to go.
Yes! We deliver and collect from any hotel, villa, Airbnb, or private address across Mauritius. Delivery fees may apply depending on location.
The minimum rental period is 1 day (24 hours). We also offer weekly and monthly rates at discounted prices — contact us for a custom quote.
Yes, you can extend your rental at any time, subject to vehicle availability. Just call us at least 24 hours before your scheduled return. The same daily rate applies.
Free cancellation up to 24 hours before your scheduled pickup time. Cancellations within 24 hours may be subject to a one-day rental charge.
Most of our vehicles come with unlimited mileage. For specific models, please check the vehicle details page or contact us for clarification.
Our team is ready to help you with any additional queries.